The Risks of Buying Solar

Cutting corners is never a good idea when it comes to solar, that’s why Hush stands out from the crowd. Find out how you could be at risk.

lady holding index finger up to her lips in a shushing motion

Hush. We have a secret to tell you.

We don’t mean to alarm you. But you should know most solar energy retailers are selling unsafe systems which don’t last.

That’s because many companies focus on being the cheapest supplier with the cheapest system, so corners get cut.

Hush Energy sells a better-quality system because we want to right the wrongs of our industry. We want to keep our customers happy and safe.

Hush Energy solar systems work better, last longer and are safer than every other solar system in our industry.

Most Australian solar systems are rebranded products from a small number of international manufacturers.

These products are made with concerning features which could soon leave you with a broken system or one that doesn’t work as it should.

Know the risks so you can ask your installers about these issues and compare quotes with the right information.

Risk #1 – Breakdowns are common and it’s hard to fix the problem

For the average solar system in Australia you will find that they use ‘series wiring’. That means when one solar panel is broken, all the panels on the same row break.

But rather than fixing one panel, all the panels need to be replaced. If it comes out of the box faulty, you’ll never find out it was broken in the first place.

Why we’re different

Our system is wired differently, so you can see how every panel is working at any time. Each panel is connected to our online solar tracker, which you and Hush Energy can see. Should there ever be a problem, that is spotted easily. Under our industry-leading 25-year warranty, maintenance and replacement costs are free.

Risk #2 – Installation scapegoating means you can’t always rely on your warranty.

All systems need maintenance over time. Just like you keep your car serviced, solar system ware and tear means you’ll have to call the business you bought it from at some point.

The industry commonly outsources installation.

The business you buy your system from may not be the same business who installs it.

When a system needs maintenance and replacement, customers with systems still under warranty are often left in the middle of a dispute about which business is to blame.

You might also find that cheap installers close their business and reopen under a new ABN frequently. When homeowners encounter problems, they then find that their original installer no longer exists and there is no one who can assist them.

Why we’re different

Don’t buy solar twice. Our installers work for us. Our 25-year warranty offers just that. We have been around for 10 years and are here to stay. We are one of the biggest solar panel businesses in QLD. We have installed over 10,000 solar panels over our time and have many happy customers all over QLD to prove it.

Risk #3 – Inferior wiring means cheaper systems don’t last long.

Energy generated from most solar systems is managed through just one ‘inverter’. This heats up to 65-70 degrees. Cracks and malfunction from having to withstand this heat is the main reason entire solar systems need replacing.

Why we’re different

We offer systems wired with one inverter under every panel. One inverter handles heat from just one panel, so the temperature it must withstand only rises to 42-45 degrees. That’s why our inverters last longer. Also, over time when one inverter does deteriorate, you may only need to replace one panel, not the entire system.

Risk #4 – Your safety.

Most solar systems don’t have safety switches or fully protected wiring all the way to the panel.

Due to Queensland regulations falling behind the rest of the world, some older homes are at risk due to faulty wiring which is a common cause of fires. With changing regulations improving the safety standards, new homes will be required to have safety switches installed with their solar panels.

If you buy a system without safety switch protection, not only does it leave your system more vulnerable to malfunction from wild weather and animals, you or your installers risk electrocution when adjustments and maintenance is needed.

Why we’re different

Our systems have safety switches and full wiring protection for each panel to ensure you and your home are safe.